Shipping & Returns

For addresses in the continental USA, we use UPS Ground and USPS Smart Post to ship your order. International orders, Alaska, Hawaii, and Puerto Rico are shipped using either USPS, UPS, or FedEx. Please be sure to have a valid email address on file. For international deliveries, applicable taxes, duties, brokerage and customs fees are the responsibility of the recipient and will be due upon delivery. Post Office boxes and APO addresses are shipped via USPS.

All TrueStroke products come with a 30-day, no-risk guarantee. For a full refund, simply contact us via email at info@truestrokeputtingtrack.com to receive a return merchandise authorization number (RMA). Ship the product with a copy of the invoice and the RMA # within 30 days of purchase to:

TrueStroke Putting Track
9 Oak Point Drive
Fernandina Beach, FL 32034

Shipping/handling charges cannot be refunded. The item must be securely packed in a padded envelope or box. Always remember to return the invoice or include your name, email, address, and phone number. A copy of the invoice is also accepted if you intend to keep the original. We will not accept COD returns or other shipment forms which require the receiver to pay a surcharge.